What our Customers say...
I recently encountered an unfortunate water damage incident at my home. From the very beginning, their response was swift and efficient. Within hours of my distress call, their team arrived at my doorstep. The SERVPRO team conducted a thorough assessment of the damage, explaining the extent of the problem and outlining a comprehensive restoration plan. Their knowledge and expertise was evident, and I felt reassured that my property was in the best care possible. I wholeheartedly recommend SERVPRO of Highland Park to anyone in need of water damage restoration services. Their professionalism, expertise, and genuine care for their customers set them apart from the rest. If you ever find yourself in a water damage emergency, don't hesitate to call SERVPRO of Highland Park - they are the reliable and trustworthy experts you need!
Extremely professional service, Arlen explained things well, SERVPRO responded to all my questions in a timely manner, the
other team members who worked on site with him cleaned up everything, worked quickly, and everyone was kind and respectful.
I tend to be wary of places referred to me by insurance, but this experience with SERVPRO was excellent. Chesiree, my phone contact, was great and stayed on top of things (I had to organize SERVPRO’s work so that my contractor could come as soon as possible and have all the mold mitigation completed before he could start his work.)
FYI, I used them for mold mitigation in my one and only bathroom! Highly recommend this SERVPRO.
I had a leak that destroyed the wall to my living room/kitchen. SERVPRO came and got the job done very promptly and effectively. It looks way better than it did before. I loved that they were always on time and they completed the job very quickly. Very nice and professional as well. I highly recommend SERVPRO of Highland Park!
Fast and efficient service from this company. Would definitely call them again. We had a sprinkler pipe leak that required replacing a section of our ceiling and corner bedroom walls. The guys did a seamless job, it matches exactly. Communicative and courteous as well. A+++++
Now I know why SERVPRO is the largest restoration company in the nation. It has been over a week since my water loss at my property and we've not heard a peep from our insurance, but SERVPRO has been ontop of the job, answering calls and questions, working on restoring my property, and sending me updates constantly. They were close to my home so I gave them a call and I'm glad I did. Can't speak on other restoration companies, but from my experience thus far, they've really taken the initiative and dealt with the entire claims process, taking all the stress off my back. True and honest professionals who really know how to take care of their customers. Thank you guys and gals! Would def recommend.
We had a water main plumbing pipe leak under our kitchen. The floor was completely drenched and ruined. We did open a claim and our insurance company recommended SERVPRO for the mitigation process. This was all new to us and were expecting an extremely stressful process. First of all the SERVPRO office staff was beyond helpful. From start to finish they put our concerns first and were able to alleviate the unwanted stress we were under. The estimate process was quite efficient and he was able to answer all of our questions and was able to answer the questions we have yet to have thought of. He was extremely professional and he continued to keep us calm and stress free. The technicians were prompt, professional, approachable, handled our belongings with care and answered any questions we had throughout the job and their quality of work and repair was second to none. They restored our kitchen as if nothing happened and instantly restored our belief in the insurance system and the home repair process. We hopefully wish for no future problems, but if anything ever arises in the future we will use SERVPRO again and again. From my family to yours l, thank you SERVPRO! If possible I would rate them at 10 stars! I definitely recommend SERVPRO for all your needs!
The crew did a great job. Setting up and cleaning, very professional. Excellent job. Would definitely hire them again!!
This is the best SERVPRO in our area and the best overall restoration company. They also do reconstruction afterwards. Alan and his team were always on time and really pushed our insurance company to get the most coverage while performing quickly and not cutting any corners. The entire process was handled by SERVPRO with no issues. Highly recommend them if you have any sort of property damage.
SERVPRO in Highland Park offers extremely excellent customer service and their staff is completely professional, friendly, and attentive. For any type of property loss I highly recommended this location. Their guidance is highly appreciated and ask for Ana she is overall amazing with helping out clients and making them feel welcomed.
The most professional people came to work in this apartment! They did an excellent job! Would use them again!